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Accessible seating

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Accessible seating at Mayflower Theatre

On the following diagrams the seats we recommend as more easily accessible are highlighted in yellow with handrails marked as red lines. If you need to use our lifts then we recommend the Accessible Lift, which is big enough to take multiple wheelchairs at a time. This is marked at the top right of the diagram and is accessible via flat entry from the entrance foyer, and with level access to the rear of the stalls and rear of the circle, with automatic doors leading into the Stalls and Rear Circle.

From the Foyer to the rear of the Stalls there are 6 steps on each side, (with 12 more steps down to Footlights Bar, although the service lift can be used). However, the Accessible Entrance (top left of the diagram) offers level access to seats and wheelchair spaces at the back of the stalls, as well as access to the Accessible Lounge and Changing Places toilet facility.

Handrails down the left and right-hand sides (marked as red lines) give assisted access to the seats on the ends of the aisles (seats 1-4 / 37-40).

The seats closer to the stage have more shallow steps to negotiate, walking from the rear stalls; Rows ZZ to K have one step per row, to a maximum of 18 steps; there are no steps in Rows J to A.

Guidance on each area of the Mayflower Theatre auditorium:

Diagram of Mayflower Theatre stalls seating, with sections highlighted in green and yellow.
Diagram of the seating layout for Mayflower Theatre's Stalls section. Areas marked green we recommend as easily accessible. Areas marked orange are only accessible by walking down the steps from the back of the stalls. Handrails are marked as red lines.
Diagram of Mayflower Theatre Circle seating, with sections highlighted in yellow and red.
Diagram of the seating layout for Mayflower Theatre's Dress Circle and Rear Circle sections. Areas marked yellow we recommend as easily accessible. Handrails are marked as red lines.

Wheelchair users

We offer 18 wheelchair spaces.

  • Stalls – 12 spaces for wheelchairs. Of these, eight spaces in the back row of the Stalls each have a seat next to them for a companion. Two spaces in the side bays each have a high seat for a companion. Two spaces in front Stalls, rows E and G, each with a companion seat.
  • Rear Circle – 6 spaces for wheelchairs in the back row and all 6 spaces each have a seat next to them for a companion. Seats next to these spaces are reserved until close to the performance for companions to the person in the wheelchair.

If you need to use our lift then we recommend the Accessible Lift, which is big enough to take several wheelchairs at a time. You can access this lift through the accessible entrance to the foyer at the front of the theatre (furthest door up the road). This is a level access entrance. The lift will be directly in front of you. This lift provides level access for wheelchair users to the Stalls, Rear Circle (including the Empire Suite) and top level of the building. 

If you use a wheelchair and wish to transfer to a seat, we regret we are not able to provide a member of staff to help you physically. However, we will arrange for your wheelchair to be taken away and stored. Row ZZ in the Stalls and Row Q in the Circle also have level access.

Scooters and large size wheelchairs may require the allocation of two standard size wheelchair spaces. Please advise us of your needs at the time of booking.

An accessible entrance is located to the side of the theatre, giving access into the auditorium. The entrance opens one hour before a performance, although you may have to wait in the lobby for the auditorium to open. You may enter the foyer from the front of the theatre to get to the Box Office or confectionery stands. We regret that the bars are not accessible because of the nature of the historic building. However, the accessible lounge is available at the rear of the stalls and a member of staff will help you with your requirements.

If you use a wheelchair and want to collect your pre-paid tickets on the night, you can go straight into the auditorium through the accessible entrance to the right of the building, where a member of staff will advise you on where your space/seat is.

Companion seats

If you need somebody to be present to assist you, you can join our free Access Membership Scheme and be entitled to a discounted essential companion’s seat.

Learn more about our Access Membership Scheme

Lift

If you are in a wheelchair or have a mobility impairment, a lift is available to take you from street level to the Empire Suite and the Rear Circle, with level access and motorised doors all the way. Access is through the accessible entrance at the left-hand side of the building.

Unfortunately, other areas are inaccessible to people using wheelchairs because our 75-year-old Grade 2 Listed theatre was built with steps to all parts of the building.

Accessible toilets

There are accessible toilets at the Rear Stalls in the lobby of the accessible entrance and on the opposite side from the entrance, at the Rear Circle by the lift entrance and in the Wessex Suite by the lift entrance.

Accessible seating at Mayflower Studios

On the following diagrams the seats we recommend as more easily accessible are highlighted in green with handrails marked as red lines.

There is lift access to all floors from the foyer and then there is step free access to each Studio and the cafe. Each floor has an accessible toilet situated next to Door 2 (1st floor) & Door 4 (2nd floor).

Studio 1

Stalls

There is level access to all of Row A with plenty of legroom. The rows B – J have a step each but there is a handrail along the wall on each side, marked in red. There are three small steps down to the AA – EE section and two steps down to FF.

Balcony

Balcony is accessible by taking a lift to level 2. There is level access to P3-6 and P13-16, these can also be configured to have a wheelchair space each. Row K, and subsequent rows, are one step up. P1-2 and P17-18 are a step down to reach them.

Seats

The general width of the seats is 48cm with a depth of 41cm. The side seats are slightly smaller with a width of 44cm and depth of 41cm.

You can also see the view from your seat when choosing seats in the website booking process.

Diagram of seating in MAST's Studio 1
A diagram showing the seating in Mayflower Studios' Studio 1. Yellow indicates restricted view. Green indicates accessible seats. Red shows handrails.

Studio 2

There is level access to row A. Wheelchair spaces (marked in red) are situated on either end of this row. Rows B – H are one step up on each row.

Diagram showing the seating in Studio 2 at Mayflower Theatre
A diagram of the seating in Studio 2 at Mayflower Studios. Red indicates a wheelchair space.
High angle view of an audience watching a show with pink and blue stage lights

Join our FREE Access Membership Scheme

Member discount. Companion ticket rate. Accessible performance notifications.

Learn more & apply